Romania is the most attractive destination in Central and Eastern Europe, after Poland, for business services providers, such as companies specialized in BPO, ITO, R & D or SSC, and this is due to an environment that offers the perfect balance between cost and quality, as well as due to the special linguistic qualities of the Romanian young people.
According to CBRE’s Business Services Destinations in Central Europe survey, there are more than 250 companies activating in SSC (Shared Services Centers), BPO (Business Process Outsourcing), ITO (Information Technology Outsourcing), etc., which have hired more than 80,000 specialists so far, being one of the sectors with the largest increase in terms of employees locally. Only in 2016, the number of employees in outsourcing registered an increase of over 10 percent.
The quoted report shows that over 450,000 employees in Central and Eastern European work in this industry, which means that about 20 percent of the total is in Romania.
The eight countries surveyed – Poland, Romania, the Czech Republic, Slovakia, Hungary, Lithuania, Latvia or Estonia – have about 2.5 million students and no fewer than 600,000 graduates ready to enter the labor market.
Poland has 1.4 million students, followed by Romania, with about 500,000 students, and Hungary – 300,000.
These are just some of the reasons why Romania ranks first at European level and sixth globally in terms of the number of IT specialists compared to the total population, as A.T. Kearney’s Global Services Location Index 2016 reveals.
Half of the total number of outsourcing employees in Romania are working in Bucharest, according to CBRE, Genpact, CGS, Webhelp, HP, Oracle, Ericsson or Stefanini being some of the largest companies in the Capital.
More than 20,000 employees are working in outsourcing in Cluj-Napoca, the second largest city in Romania, for companies like EBS, Betfair, iQuest, 3Pillar Global or Emerson, according to the Business Services Destinations in Central Europe.