Labelon Romania, labels supplier for the biggest names in the textile industry, decided to export its products in 50 countries using UPS services. According to a press release, it’s about two of UPS solutions that are used by Labelon Romania – Quantum View® Notify (QVN) and Money Back Guarantee.
“UPS services are of major importance in our supply chain. For us and our customers, there is no option to overcome a deadline because of a delayed transport. Given that time is so important, we can not lose it waiting and checking dispatch’s status. Furthermore, the penalties payment for delays to customers is not also an option. Since working with UPS, we never had these problems,” Raluca Pavel, managing director, Labelon Romania stated.
Using QVN solution, Labelon Romania has full visibility, in real time on the status of any shipment and allows for a proactively action about any delay. This information on the delivery status can remove WISMO (Where Is My Order?) requests and can improve customer service and reduce service costs at the same time.
Labelon’s factory in Romania exports the products to UK, Bulgaria, Slovakia, Italy, Portugal and Greece, in addition to countries outside Europe, such as Turkey, Vietnam, Morocco, Sri Lanka, Tunisia and Bangladesh.