In 2016, Telekom Romania plans investments of over EUR 180 million, out of which the most important part will be directed to the further development and expansion of the network infrastructures, on both fixed and mobile technologies.
“Our key priority in 2016 is to consolidate our unique proposition as leading integrated provider. We will further differentiate on the market by creating more value to our users and by delivering the best customer experience through all touchpoints along the customer journey,” new CEO of Telekom Romania, Miroslav Majoros, stated in his first meeting with the media in Romania during a press conference on Tuesday.
“We managed to convince the shareholders to increase the investments by 35 percent over the previous year,” he added.
He appreciates the Romanian market is very competitive and without investment is impossible to become successful. “I don’t believe in cheap services. Our differentiation is never by price but by quality. We will be present in the market with a fair and competitive price, but not the cheapest,” Slovak Majoros notes.
The company will continue the dynamic roll-out of its FTTH and 3G/4G networks, the base for innovative, interactive and convergent services, as well as for a complete and enhanced ICT portfolio for the business segment.
Telekom Romania will increase by more than 30 percent its optical fiber footprint, in its aim to reach 2 million households by the end of 2016.
Asked if the Telekom plans to conduct layoffs this year, the new CEO admitted it, calling them ‘adjustments’. “It’s difficult to say now how it will be in Romania because here, compared to Germany, the labor cost is low and does not justify automating certain jobs,” Miroslav Majoros explained.
Regarding Ro-NET project, Telekom Romania’s CEO assured that will be completed this year. “We have finished the first stage in 2015, now we are working on the second part of the project. I recently met with the Minister of Communications, Marius Bostan, and I’m sure that R0-NET will be successful in the end,” he said.
Also, Telekom Romania will introduce this year several initiatives with focus on Customer Excellence, in addition to the already existing ones.