Uber extends Uber Comfort in 6 Romanian cities at once

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As of today, Uber is extending the Uber Comfort product to its users in 6 more Romanian cities: people in Craiova, Galați, Pitești, Ploiești, Constanța and Cluj will now benefit from a new travel option in the app, with more comfort. In addition to UberX, Uber users can now also select the “Comfort” option in the Uber app and order affordable trips in comfortable cars and with top-rated, experienced drivers at the push of a button.

The Uber Comfort service comes at a slightly higher price than UberX (20% more on average) and offers passengers access to experienced drivers with top ratings and with particularly high-quality, comfortable cars with extra legroom. In addition, riders can indicate their ride preferences on the app before the trip begins: they can choose from three temperature options and specify in advance whether they prefer to ride in silence or chat. As another difference from UberX, the driver waits for up to ten minutes at the pick-up point for a small surcharge – so there is no stress when saying goodbye.

The usual advantages of the Uber app continue to be available to the user, such as transparent and precise pricing information in advance, simple payment via app or in cash, as well as numerous safety features and information about the trip and driver. As for all Uber services in Romania, both drivers and riders are also required to wear masks during the ride, and to confirm that they have taken sanitary precautions before starting the trip.

Ana Maria Borlovan, Country Operations Manager at Uber Romania said: “We are happy to extend Uber Comfort to all of the cities that we have recently launched in and offer more options to Romanian users. At Uber, we are always making efforts to provide the best products for riders, who will now be able to book trips with more comfortable vehicles, top rated drivers, and a personalized service, for just a slightly higher price than UberX. This new service is available to all of the users who want to travel comfortably and arrive relaxed at their destination, while at the same time providing new earnings opportunities for top-rated drivers”. 

How Uber Comfort works:

  1. Open via app
  2. Select destination
  3. Select the “Comfort” option
  4. Confirm the pick-up location
  5. A driver is available in a few minutes.

 

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