The newly launched wellness centre in Bucharest, Therme Bucharest, welcomed more than 55,000 visitors in the first two weeks since the opening, the thermal spa centre announced on Thursday.
The complex manager Stelian Iacob informed they would continue investments and extension works. Thus, the Galaxy area, dedicated to families, will be extended with new locations scheduled to open during March-June.
The Galaxy area will add an outdoor pool with poolbar, a 500-seat capacity restaurant, a new relaxation area with 450 lounges and a new waterslide in an investment mounting to EUR 6m.
However, the first weeks since the thermal centre has become operational have been also shadowed by an incident.
More precisely, the National Council for Combating Discrimination (CNCD) was notified with four complaints from several persons who claimed they were banned to enter the wellness centre. According to the CNCD president, Asztalos Csaba, two families have notified the council, claiming they had been discriminated while trying to enter the centre. They recounted that they were queuing to buy pass tickets when 10 of the centre’s bodyguards banned them from entering and asked them to leave.
Among the persons notifying the CNCD there is also Mihai Neacșu, director of the National Culture Centre for Roma.
On the other side, Therme’s representatives explained that 70 persons’ access inside the centre had been restricted for breaking the location’s rules. They either used injurious language, insulting the center’s staff and other clients or they smoked in forbidden places such as the pool or in the shower. Therme’s representatives also argued that some of these visitors broke the sauna rules or used an improper outfit. The centre’s representatives said that the regulation is a public document, available on Therme Bucharest website, on its Facebook page, as well as inside the centre.