customers

OTP Bank Romania has launched a new support and communication instrument for its customers, the Octavian chatbot, which offers personalized information in the current context, but also guidance for those who want to opt for the rate…

Orange Romania has announced the 2019 annual results, saying that during October-December last year, it posted a turnover of EUR 299 million, up by 2.4% as against the same period in 2018. The total turnover for 2019 is EUR 1.112 billion.…

According to the porting results for 2019, announced by the National Authority for Management and Regulation in Communications of Romania (ANCOM), Telekom Romania group of companies ranked second in the portability top with more than…

Vodafone Romania has announced the key performance indicators for the quarter ended December 31st, 2019, as reported today by Vodafone Group Plc. Following the acquisition of UPC Romania starting with 31st of July 2019, the results for this…

Telekom Romania has announced on Thursday that it is increasing services' prices as of March this year. "As a result of the increase of costs associated with the provision of communications services and also in order to continue to…

Eight in ten customers (83%) believe that trust is the first emotional metric that influences brand loyalty, according to the 2019 Deloitte study “Exploring the value of emotions-driven engagements”. Moreover, the study shows that emotional…

One month after the completion of the acquisition of UPC, Vodafone Romania has launched new benefits tailored for all Vodafone and UPC customers’ needs, both for consumers and businesses, as well as for new customers. The new benefits are…

Vodafone Romania has announced the key performance indicators for the quarter ended June 30th, 2019, as reported today by Vodafone Group Plc. Starting 1st of April 2019 Vodafone Group, and so Vodafone Romania, is reporting under new…

In the 2nd quarter of 2019 (April-June), Orange Romania has posted a turnover of EUR 268.5 million, down by 2.4% as against the same period last year, mainly due to the amending Mobile Termination Rates and due to the slight decline of the…

ING Bank Romania is commissioning today a new office concept, located on 135-145 Calea Dorobanti in Bucharest, aiming to provide a reinterpretation of its role as a bank classic headquarters. "Home at ING" brings a new concept based on a…